Frequently Asked Questions
Welcome to our FAQ page, where we aim to answer all your questions about bathroom services.
Bathroom Design FAQs
Do you offer a bathroom design service?
Yes, we offer a comprehensive bathroom design service to help you create a space that works perfectly for your layout, lifestyle and budget. Our experienced team can guide you through product selection, layouts and finishes to ensure a cohesive result.
Can you help design small bathrooms or ensuites?
Absolutely. We specialise in creating practical and stylish solutions for compact spaces, including ensuites, cloakrooms and awkward layouts.
Do you design accessible bathrooms?
Yes, we can design accessible and mobility-friendly bathrooms, including walk-in showers, comfort-height toilets and practical layouts to improve safety and ease of use.
Can I mix products from different brands?
Yes. We carefully curate trusted bathroom brands, and our design team can help combine products seamlessly to achieve a cohesive look.
Bathroom Installation FAQs
Do you offer bathroom installation?
Yes, we have experienced in-house installers to ensure your bathroom is fitted to the highest standard. Our installation is covered by 12 month warranty for peace of mind.
How long does a bathroom installation take?
Most standard bathroom installations take between 1–2 weeks, depending on the size of the project and complexity of the design.
Costs & Budget FAQs
How much does a new bathroom cost?
The cost of a bathroom varies depending on size, product choice and installation requirements. We offer solutions to suit a range of budgets, from small cloakrooms, practical family bathrooms to luxury spa-style spaces.
Can you work within my budget?
Yes. During your consultation, we’ll discuss your budget and recommend products and layouts that achieve the best possible result within your price range.
Do you offer finance options?
Yes, we partner with a finance broker who can offer various options, including 0% APR on payments over 12 months. Please speak to our team to find out about current payment or finance options available.
Products & Brands FAQs
Which bathroom brands do you stock?
We offer a large selection of products from leading and trusted brands known for quality, design and durability. View our brands list here.
Can I see products before I buy?
Yes. We encourage customers to visit our showroom to experience the quality, finishes and functionality of our bathroom collections in person.
Do you offer guarantees on products?
Yes, all of our brands offer manufacturer warranties for added peace of mind. Guarantee lengths vary depending on the product and brand.
Maintenance & Aftercare FAQs
How do I maintain my bathroom products?
Most modern bathroom products are designed for easy cleaning. We recommend using non-abrasive cleaners and following the manufacturer’s care guidelines for taps, furniture and sanitaryware. If you choose us to complete your installation we will provide you with maintenance guidelines on completion.
How do I care for brassware and finishes?
Clean with a soft cloth and mild soapy water. Avoid harsh chemicals, as these can damage protective finishes.
What is the best way to maintain bathroom furniture?
Ensure good ventilation to reduce moisture build-up and wipe away water splashes promptly to protect surfaces.
Showroom Visits FAQs
Do I need an appointment to visit the showroom?
You’re welcome to visit anytime during opening hours. However, booking an appointment ensures a designer is available to discuss your project in detail.
What should I bring to my design consultation?
If possible, bring room measurements, photos of your current space and any inspiration ideas you’ve collected.